Privacy Policy

This privacy and data policy was last updated on May 27, 2018 @ 5:52 pm.

This website is brought to you by Marius Diserens, trading as “The Glow Giver”. The privacy of my visitors is extremely important to me and taken very seriously. I kindly ask that you read this privacy policy carefully as it outlines how I use your personal information, and the types of personal information that I receive and collect.

For the purpose of the Data Protection Act 1998, Marius Diserens (“I” or “me”) is the “data controller”, owner and operator of The Glow Giver. I am also known as the person who is responsible for, and controls the processing of, you personal data. Know that I will be the only one managing your information.

If you require any more information or have ay questions about my privacy and data policy, please feel free to contact my by email at hello@theglowgiver.com.

Personal Data I May Collect About You

When you sign up for additional content on my site or complete an online form so that I can deliver the content and keep you informed about the latest news, I shall obtain personal data about you.

For instance, I shall obtain your personal data when you sign up to join my email list or buy my services. If you use my products or services I shall retain your personal data for as long as is necessary to continue providing these services and to fulfil the purposes outlined in the privacy and data policy, unless a longer retention period is required by law.

Due to the interest you have expressed in the content, I also subscribe you to my related email newsletter, where I send information on the topic of health, wellness and food, and where I may also promote other products and events of The Glow Giver.

When you subscribe to our newsletter, I keep track of how you engage with my emails, such as which of my emails you open and what links you visit from those emails, so that I can send you information that you are most interested in.

I am lawfully able to use this information due to my legitimate interest to provide you with information related to the topics you have expressed an interest in, by signing up for content on the website.

If you allow cookies in your web browser settings, by using The Glow Giver’s website, I may monitor your use of this website through the use of cookies and similar tracking devices. For example, I may monitor how many times you visit, which pages you go to, traffic data, what you look for on the website, location data and the originating domain name of a user’s internet service provider. This information helps me to build a profile of my users. Some of this data will be aggregated or statistical, which means that I shall not be able to identify you individually.

You may disable cookies through your web browser settings at any time if you do not wish for this information to be collected. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

How I Use Your Personal Data

I shall use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained and for the following purposes:

  • To help me identify you and any accounts you hold with me;
  • Administration;
  • To fulfil your order;
  • Customer profiling and analysing your purchasing preferences;
  • Marketing – see “Marketing and opting out”, below;
  • Fraud prevention and detection;
  • Billing and order fulfilment;
  • Customising this website and its content to your particular preferences;
  • To notify you of any changed to this website or to my services that may affect you;
  • Security vetting;
  • Improving my services.

Marketing And Opting Out

If you have given permission, I may contact you by email about my services, promotions and special offers that may be of interest to you. If you prefer not to receive any direct marketing communications from me, you can opt out at any time. See “Your Rights” below for further information.

Disclosure Of Your Personal Data

I may disclose your personal data to:

  • Credit reference agents;
  • Law enforcement agencies in connection with any investigation to help prevent unlawful activity

Keeping Your Data Secure

I shall use technical and organisational measures to safeguard your personal data, for example I restrict access to your data and any payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when I use this technology).

While I shall use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the Internet is not entirely secure and for this reason, I cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the Internet.

What Can I Do to Keep My Information Safe ?

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identify theft, viruses and many other online problems, please visit http://www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Your Choices and Rights Regarding Your Data

1.You have the right, subject to the payment of a small fee to request access to personal data that I may process about you or be informed of how I use your personal data. If you wish to exercise this right, you should:

  • Put your request in writing;
  • Include proof of identity and address (e.g. a copy of your driving license, passport or identity card, and a recent utility or credit card bill);
  • Specify the personal data you want access to.

2.You have the right to require me to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  • Put your request in writing;
  • Provide me with enough information to identify you;
  • Specify the information that is incorrect and what it should be replaced with.

3.You also have the right to ask me to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

  • Click on the “unsubscribe” button in an email I send to you;
  • Or put your request in writing (an email sent to hello@theglowgiver.com with a header that says “Unsubscribe” is acceptable);
  • Provide me with enough information to identify you (e.g. your full name);
  • If your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email), please specify the channel you are objecting to.

Please be aware that if you purchased anything from me, I may still email you with important information that is required to provide you with this service. Be also aware that this would result in us being unable to continue providing you with services that you have requested (e.g. delivering anything you might have purchased or sending you information about health, wellness and food through my newsletter).

Complaints or Queries

I try to meet the highest standards when collecting and using personal information. For this reason, I take any complaints I receive about this very seriously. I encourage you to bring it to my attention if you think that my collection or use of information is unfair, misleading or inappropriate. I would also welcome any suggestions for improving my procedures.

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of my collection and use of personal information. However, I am happy to provide any additional information or explanation needed. Any requests for this should be sent to the email address below.

Change to this Privacy and Data Policy

I regularly review and, where necessary, update my privacy and data policy with new, additional or changed information.

If I plan to use your personal data in a new way that is not covered in this privacy and data policy, I will update the policy and communicate these changes to you before I begin this processing.

E.g. If I provide an e-course as part of The Glow Giver suite of products, and this involves new ways of processing your personal data, I will update this privacy and data policy accordingly and ensure it is communicated to you at the time you can sign up to receive the e-course or any other products.

My Contact Details

I welcome your feedback and questions. If you wish to contact me, please send an email to hello@theglowgiver.com.